Fresco Business Analysis — Summary

Operations Dashboard · Quick Commerce · Excel Analysis · Bengaluru

Prepared by Diya Singhal
Business Analyst
22,505Completed Orders
₹80,04,849Total Revenue
99.55%Completion Rate
25 minsAvg Delivery Time
Orders by Delivery Area
AreaOrdersShare
HSR Layout15,65769.6%
ITI Layout3,94617.5%
Harlur1,3095.8%
Bomannahalli5512.4%
Kudlu5182.3%
Koramangala/Ejipura1600.7%
Bellandur areas2321.0%
Others1320.6%
Orders by Time Slot
Time SlotOrdersShare
Afternoon5,92425.9%
Morning5,38923.6%
Night5,20922.8%
Evening4,71220.6%
Late Night1,5897.0%
Grand Total (incl. cancelled)22,823
→Afternoon is peak but Morning, Night, and Evening are nearly equal — operations need full-day coverage, not just afternoon focus.
Monthly Orders & Revenue Trend
MonthOrdersRevenueGrowth
Jan 20211,606₹5.37L—
Feb1,663₹5.60L+3.5%
Mar2,185₹7.13L+31.4%
Apr2,477₹8.64L+21.2%
May2,465₹9.83L+13.8%
Jun2,628₹9.31L-5.3%
Jul2,645₹9.50L+2.1%
Aug2,904₹11.44L+20.4%
Sep4,231₹13.22L+15.5%
Acquisition Source Analysis
→Dataset has 3,750 users mapped to 6 acquisition sources: Facebook, Google, Instagram, Snapchat, Organic, Offline Campaign.
→Offline Campaign drives significant acquisition alongside digital channels — multi-channel strategy in use.
→Facebook & Google are the primary paid digital channels based on user volume in source data.
→Organic acquisition present — indicating word-of-mouth and brand recall working alongside paid media.
→Recommendation: Compare revenue-per-user by channel — Offline Campaign users may have higher lifetime value than Snapchat/Instagram users despite lower digital engagement signals.
Key Business Findings
→HSR Layout = 69.6% of all orders (15,657 of 22,505). Extreme geographic concentration — Fresco is essentially a single-zone business at this point.
→September alone delivered 4,231 orders and ₹13.22L revenue — highest single month by a large margin. Sep = 18.8% of full-year order volume.
→Late Night = only 7% of orders (1,589) despite being a full time slot. Keeping full delivery capacity active for 7% demand is operationally inefficient.
→Jun revenue dipped -5.3% despite stable order count — likely driven by higher discounts (₹18,285 in Jun vs ₹6,986 in Apr). Discount-led orders not translating to revenue.
→Delivery charges declined sharply: Jan ₹57,605 → Sep ₹27,470. Platform reduced delivery fees over time — possibly a retention strategy, impacting unit economics.
→99.55% completion rate is exceptional. Only ~100 of 22,823 orders failed — strong ops execution despite rapid growth from 1,606 to 4,231 orders/month.
REC 01
Scale ITI Layout aggressively
ITI Layout has 3,946 orders — #2 zone but only 17.5% vs HSR's 69.6%. With targeted marketing and inventory depth, ITI has the highest headroom for growth without new zone risk.
REC 02
Pre-build Sep capacity in July
Sep is consistently the peak month at 4,231 orders — 45% above Aug. Delivery partner recruitment and dark store restocking should begin by mid-July to avoid Sep service degradation.
REC 03
Reduce Late Night idle cost
At 1,589 orders (7%), Late Night has 3.5x fewer orders than Afternoon. Consider a reduced-fleet Late Night model with surge pricing to protect margins during low-demand windows.